FAQ
What is a Managed IT service? >
What are the benefits associated with a Managed IT service? >
What about security; Viruses, spyware etc >
How does Enclave deliver its Managed IT service >
Why should I choose Enclave >
As IT systems, software and networks get more sophisticated, they have also become more complicated. In addition, as they become more pivotal to the day-to-day operations, it has also become more of a challenge to manage the reliability and cost-effectiveness of them - particularly if you are a small to medium sized business.
Many small to medium sized businesses lack the in-house IT skills that ensure their IT systems and software operate effectively. These skills include email management, scheduled software updates, hardware reconfigurations, security testing, system and storage backup and network performance monitoring.
Although small to medium sized business prefer to maintain control and independence, they need help deploying and managing IT initiatives. As a result, many SME's offload the hassles of day-to-day IT maintenance to somebody who is capable of managing their IT in order to minimise the risk of problems.
What are the benefits associated with a Managed IT service?
There are many benefits, and some of them include:
- Faster problem resolution results from enchanced availability and less scheduling conflicts. Problems are often resolved immediately
- Remote desktop management takes away the step of driving to your location and helps reduce your support costs
- Scheduled system maintenance such as software & virus definition updates, backup processes, etc. can be done in a more timely fashion keeping your systems out of harm's way.
What about security? Viruses, spyware and worms etc?
The escalating number of Internet viruses compounds the problem facing SME's. It threatens computer users and disrupts businesses that don't have the right security systems in place or fail to update their anti-virus software. Keeping on top of security threats can be challenging; using a Managed IT service enables you to keep a tight ship and protect against security threats.
How does Enclave deliver its Managed IT service?
Unlike our competitors who have minimal personal interaction, reactive support and maximum call-out costs, Enclave uses a unique risk-reward business model that means the only measure of our success is your uptime. There is no large yearly outlay and no call out fees.
Dealing with Enclave means customers:
- Get a flexible, people driven interaction
- Receive a single, integrated bill for all IT services
- Have lower cost, proven, robust technologies
As a result, Enclave customers can:
- Forget about their IT - focus on the business
- Increase their productivity and effectiveness
- Reduce their IT costs
- Rely on a guarantee of service excellence due to our risk-reward model
Riverview Business Park
Nangor Road, Dublin 12
T: 01 424 2222 | F: 01 450 8924
E: info@enclave.ie