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IP Telephony

IP enables a single network to handle all communication needs – voice, data and multimedia services across IP networks of all types; from home networks to business intranets, through the use of the internet.

One network to manage for all communications

IP means one network to manage for all communications over all office locations.

The convergence of voice with data and IP-based services on a single network offers new types of applications to improve business processes and new ways of working.

IP Telephony provides mobile and home workers with all the features and functionality they have at the office; it provides call centre agents with instant access to customer information through integration with CRM systems.

Enclave offer impartial advice regarding the solution that will best suit your business and your budget.

We review your existing network and telephony systems advising as to how IP telephony can be used to improve efficiencies. We review your organisation, its structure, its operations and activities and the nature of your telephony traffic. Recommendations focus on the ways that IP telephony might enhance operations and service delivery and save costs via measurable results.

If there is no business case for VoIP, we will recommend that you continue to use your existing system.