How to avoid the most common IT issues for Business

By encmarketing, Wednesday, 1st February 2017 | 0 comments

Most Business owners in Dublin do not understand the multitude of IT pitfalls to avoid. Without the proper IT infrastructure in place and the right technical experts to manage it, businesses could miss deadlines, fall short of customer expectations and fall behind their competitors in the market.  Small business owners throughout Dublin  commonly overlook issues when creating their business model.

Many startups fail when they do not implement the proper IT infrastructure or make the right connections before they open their doors to the public. As with anything, businesses must be willing to adapt to change, understand their risks with a mitigation plan and overcome issues when they first arise instead of putting them off to grow out of control.

Security vulnerabilities

One of the most common security vulnerabilities is spyware because it can bypass firewalls through hidden email attachments or web links and is often undetectable by anti-virus programs.  Spyware consists of malicious coded programs designed to go unnoticed and run in the background of operations.  Spyware can capture and transfer secure information to a hacker and is commonly noticed through strange patterns in bandwidth and through network monitoring.  Many small companies need to be vigilant with their network monitoring.  A Managed IT service can provide network monitoring for a small monthly fee to combat spyware and other malicious network activity.

Network outages

Business operations rely on the integrity of their network connections.  IP phones, computers, and all networked devices must be operable to provide complete business operations.  Downtime is crippling to business and can lead to loss of annual revenue through short bursts of downtime.  Downtime includes everything from local power outages to network outages, service outages, or a firewall going down.  Losing connectivity is one of the worst IT issues for all businesses.  This problem can be resolved through redundancy.  If you have a hosted cloud solution, check your service provider’s backup and redundancy policy in the event of a server or connection outage.

Lack of control

Hosted cloud solutions are an excellent way to ensure network connectivity, software updates, backups, and security is intact.  Business owners should ensure they retain as much control over network services as they need.  All new users and guests should be approved by management or an onsite IT admin.  All encryption and passwords should be controlled locally.  Many cloud providers are willing to give full control to the business owners or their designated staff to manage passwords and access control.

Mobile security

Mobile devices such as phones, tablets, laptops, and wearables can be lost or stolen.  This is frightening to businesses as someone could easily gain access to the network if proper encryption and security measures are not implemented.  Businesses should include a mobile device security policy that lists the proper measures to secure a company or employee-owned mobile device.  Mobile device management software can help provide some security for mobile devices and should have a remote wipe feature in the event of a lost or stolen device.

Untested backups

Many businesses setup backup procedures but never test them.  Whether in the form of a data backup online or offline, all backups should be tested in the event of an outage.  When setting up a backup, it should be used and tested.  Businesses should plan a scheduled test of their backup procedures and stimulate a network outage to see how it works.  The test can be run on a dummy server or folder just in case the test fails, so no live network data is lost.  A test of the backup procedures will show what works and what doesn’t so improvements can be made.  

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