As an SME, we know only too well the issues facing you, and our mission is to make sure that IT isn’t one of them. That’s why we’ve tailored our Managed Services around the reality that our clients face while they trust us to deliver and support best-in-class IT systems.

We create long-term relationships with our clients and support them along their tech journeys – some of our clients have been with us since we started trading in 2004.

We offer enterprise-level IT services and support with a personal, dedicated, and affordable approach.

Here’s how we’ll make your company more productive:

  • Standardise your systems – keep IT running smoothy
  • Manage all your IT- one number to call
  • Protect your investment – make the most of technology investments
  • 24/7 network and cyber security monitoring – stay ahead of issues and threats
  • Advanced Business continuity and disaster recovery – reduce downtime

Why Enclave?

We’re great listeners!

we’ll take stock of your IT requirements. We identify IT bottlenecks and issues, assess risks, and work out a roadmap for the future.

We’re practical!

we’ll come back with a plan of action that include technology, process improvements and budgets, to allow you to grow and scale your business.

We're supportive!

We support you along the way as we help to transform your business. We report on our progress to measure impact of our changes.

We’ll focus on your tech. And you can focus on your business.

‘Many SMEs are frustrated by all the talk about how transformative IT is but the reality on the ground is different. SMEs aren’t getting the best out of their IT systems because a lot of IT providers provide systems which don’t leverage their full value. Our approach is different. We get to know our client’s business and their people, work out the best solution and deliver practical and tangible results.’

Peter Hennessy, CEO

Customer Satisfaction (CSAT)

Customer Satisfaction or CSAT, short for ‘customer satisfaction’ is a key performance indicator that tracks how satisfied our customers are with our service

Don’t take our word for it. We ask our customers for feedback on every ticket, here’s our live score out of 100 for the last 90 days

We’re nothing without our people.

Peter Hennessy

Peter Hennessy

Chief Executive Officer
Enclave Managing Director Peter, has over 30 years of experience in the technology sector.
Peter Hennessy

Peter Hennessy acquired a fledgling managed IT services company, Enclave Technologies, in 2007 and has grown the company to become a respected managed service provider in the Irish market. Peter has led the company through a strong period of organic growth as well as the merger with Newmarket Solutions in 2010.

Peter has over 30 years of experience in the technology sector. Prior to acquiring Enclave, Peter set up an Information Security Consultancy Company which was acquired by Eurokom.

Peter is a graduate of Electronic Engineering from Cork Institute of Technology and he holds several business and technology accreditations.

Ray Hearne

Ray Hearne

Chief Financial Officer/Human Resource Manager
Ray joined Enclave in 2014 from Aramark, where he worked in a number of high profile companies.
Ray Hearne

Ray joined Enclave in 2014 from Aramark, where he worked in a number of high profile companies. He has also worked previously in the hotel industry with FBD Hotels and The Louis Fitzgerald Group. Ray is a qualified accountant with the ACCA and holds a Bachelor of Business Studies with a major in Accounting from Waterford IT. He is a Strategic Business Manager and a Chief Financial Officer who works closely with the internal team, customers and suppliers to deliver the highest standard of business service to our customers. He also has essential experience in the Managed Services industry during his two years as Operations Manager within Enclave. Ray also manages the Human Recourses department and strives to create a workplace which maximizes our employee’s satisfaction while working in Enclave.

A keen GAA supporter who loves to shout on his native county Waterford. He also loves to be out on the road either running or cycling and competing in the odd triathlon.

Gary Mulligan

Gary Mulligan

Professional Services Lead
Gary manages all the projects for our customers. He leads the Professional Service team and ensures projects are delivered on time and within budget.
Gary Mulligan

Gary currently holds the position of Professional Service Lead. Gary joined Enclave in 2015 and has worked his way through several technical roles within the company.

 

His current role includes managing the department’s team of professional service consultants.

 

Gary has always had a keen interest in all things IT and brings this passion and enthusiasm to the workplace every day.

Tyrone Williams

Tyrone Williams

Managed Services Lead
Tyrone is responsible for service delivery for our managed service customers. He leads the service desk team of Level 1, 2 and 3 engineers to ensure exemplary customer satisfaction.
Tyrone Williams

Tyrone joined Enclave in 2018, as Technical Coordinator, after 21 years in HP.

 

During his time in HP, Tyrone held several roles, including Manager of the EMEA L2 Support Team, Global Support Project Manager and finally, one of 3, Global Product Trainers.

 

He is a qualified electrician with 17 years of electrical engineering design experience in, railway signalling, power transmission and building services.

 

Tyrone has a Diploma in IT Management

 

His spare time is spent serving 6 cats and playing with steam engines in the Straffan steam museum.

Would you like to join the Enclave Team?

Enclave aims to recruit the best in the industry – people who want to build a career with a truly successful company. We are a proactive and exciting company to work for as much of our work s in leading edge technology.

Case Studies

Anti-Money Laundering (AML) and Know Your Customer (KYC) compliance processes.
March 9th 2021
Anti-Money Laundering (AML) and Know Your Customer (KYC) compliance processes.

The Compliance and Risk Department from a leading international asset management company had a requirement to digitise their Anti-Money Laundering (AML) and Know Your Customer (KYC) compliance processes.

Clickandgo.com, Dynamic  Cloud IT Infrastructure
March 8th 2021
Clickandgo.com, Dynamic Cloud IT Infrastructure

Dynamic Cloud IT Infrastructure Allows for Growth and Remote Connectivity for Click & Go

In the Cloud at Expressair Aviation Group
March 7th 2021
In the Cloud at Expressair Aviation Group

MAAS Aviation has implemented a visualised private cloud environment and Sage ERP solution to give the company a complete view of the business, trade in Multi Currencies and deliver services reliably and securely from a common platform.